JADS International, LLC (“JADS”, “We”, “Our, “Us”), its related Brands, and third parties who have licensed their material to JADS are committed to respecting your privacy. We take great care in safeguarding the information we hold in our possession.
Types of Personal Information We Collect
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you visit our Sites, place an order online or by phone, save your information with us online, contact us with a question or concern, or participate in a contest, promotion, or survey. We may also maintain a record of your product interests and the purchases you make online or by phone.
Ways We Use Your Personal Information
We may use your personal information in the following ways:
- To process and fulfill your order, including sending emails to confirm your order status and shipment.
- To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, and promotions, unless you have directed us not to contact you with promotional communications.
- To administer and fulfill any contests and other promotions.
- To help us learn more about your shopping preferences.
- To help us address problems with and improve our Site design, products and services.
- To enhance your shopping experience.
- To analyze trends and statistics.
- To protect the security or integrity of our websites and our business.
- To contact you, if necessary.
You always have the choice to not receive marketing information or calls by choosing to “opt-out” of these services.
How JADS Shares Your Personal Information
We may share your information with third parties hired to provide services on our behalf only or with whom we have partnered to offer particular products or services such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. Third parties are not permitted to use your information for any use except for business pertaining to JADS. We do not authorize any of these third parties to make any other use or to disclose your information for any other reason. In the event of a sale or merger of JADS, your personal information and other information we have collected as described in this policy may be among the transferred business assets.
Choosing to Opt-Out of Receiving Promotional Communications
If you change your mind, you can start receiving promotional communications from us again by changing your preferences on your online account, by signing up when you visit our websites or when you enter a sweepstakes or contest, or by contacting the Customer Service department.
Communications Not Affected by Choosing to Opt-Out
When you make an online purchase from us, we will continue to confirm your order status and shipment by email even if you have chosen to opt-out of receiving communications from us. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
Links to Third Party Sites
Safeguarding Your Information
We make every effort to provide you with a safe and secure shopping experience on our Sites. Our Sites included numerous safeguards to protect the security and privacy of your personal information. When you enter your personal information on our Sites, we use VeriSign Secure Sockets Layer (SSL) to protect your information as it is transmitted to us. You can always confirm you are accessing our secure server before you submit personal financial information by looking at the lower left-hand corner of your browser to see an unbroken key or a closed lock (depending upon your browser), which indicates an active SSL. To double-check for security, look at the URL or address line of your browser. If you have accessed a secure server, the first characters of the Address in that line should change from "http" to "https." If you are having difficulty accessing the secure server or if you're not comfortable shopping online at any of our websites, please feel free to place your order with us by telephone. A Customer Service representative will be happy to assist you.
Protecting Your Personal Information from Phishing Scams
"Phishing" is a scam designed to steal your personal information. If you receive an email that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information via email. Should you receive any emails that appear to be related to JADS or our brands requesting personal information from you or have a question about any emails that appear to be related to JADS about which you are unsure, please do not reply to the email and contact our Customer Service Department to report or discuss the email.
How to Contact Customer Service
Attention: Customer Service Department
JADS International, LLC
P.O. Box 806
Hunt Valley, MD 21030